We at CorporateCustomGifts.com strive to supply quality pen drives for all our customers. Our pen drives are of full capacity and will be long lasting and passed quality checks. As such, we can give a 5 year warranty to our pen drives with 1-to-1 exchange if any problem arises due to chipset/NAND flash problems. We only use branded NAND Flash memory chips such as Samsung, Intel, Hynix, Toshiba, Sandisk, Micron, etc.
You can initiate a return within 30 days of delivery for a refund. You must return items with all original materials included with the shipment. We must receive your returned items at our processing facility within 30 days of delivery to process a refund.
We inspect all returned items and award a 50% refund for opened or used products. We do not refund shipping or freight charges on such returns.
Defective Product and Returns Due to Our Error :
You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty. When we receive your return, we inspect the item and provide a replacement or issue 100% refund. If the return is a result of our error or defective product, we will refund the full cost of the merchandise including shipping cost.
If you would like assistance in returning an item, please contact our customer service department at 9716499946 or email us at firstname.lastname@example.org. We will be happy to walk you through the return process.